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1. Bank/Wire Transfer
2. Western union
3. PayPal
4. Cheque (Check)
5. We accept currency: USD, or RMB or EUR

1. We ship worldwide.
2. The fastest and the most competitive service, regardless of size and weight.
3. We use global companies that are fast and reliable (UPS, DHL, FedEx, TNT and DPD)
4. Express delivery is available
5. We can ship on the customer’s shipping account
6. Normal shipping time
   • HK/Singapore 1 day
   • Europe, USA, and Canada 1-2 days
   • The rest of the world: 1-3 days

All new  Used and refurbished parts are enjoying Automation Automation warranty period of 12 months

• New item 12 months
• Used Item  12 months
• Refurbished item  18 months

1. How easy is it to obtain ?
   New are no longer continuously manufactured, and therefore supply is scarce. However, at AoteWell Automation we specialize in sourcing hard-to-find products, and although the lead time varies, the average is between 5-7 business days.
2. What is the typical price for the ?
   AoteWell Automation always gives customers excellent service and prices that are highly competitive. Requirements for delivery and availability do affect pricing. Contact us for a timely quote on the .
3. Do you offer warranties and refunds?
   Here at AoteWell Automation, full coverage 30-day warranties are inclusive with every purchase. This warranty covers any repairs, returns, or refunds regarding an order, and can be protracted by purchasing an extended warranty.
4. Will you work with international companies?
   Absolutely! We service customers globally. With rare exception, AoteWell Automation ships worldwide.
5. What payment options are available for purchasing the ?
   Payment options include all major credit cards, company checks and wire transfers. We are also able to work with escrow companies at the request of our customers.
6. What shipping companies do you commonly work with?
   Typically, we use major carriers, including UPS, FedEx, USPS, and DHL. If our customer has a particular shipping requirement, we will work with other carriers to ship the product.
7. Can you repair obsolete parts?
   AoteWell Automation does provide repair services for the . Our experienced team of engineers is available on hand to examine, diagnose, and repair the product efficiently and within a timely manner. Contact us today to discuss our repair service.
8. Can AoteWell Automation assist me in managing the lifecycle of the ?
   Absolutely! Managing lifecycles of industrial parts and equipment is a service we excel at. Our specialty is tracking the lifecycle of industrial products from production to obsolescence. We phase out obsolete parts and try to introduce next-generation products when possible.
9. Can Aotewell help if we have an excess of phased out inventory?
   We frequently work with companies to help them move and migrate excess inventory. All too frequently, companies dispose of end-of-life equipment for scrap value. Our goal is to obtain top market value for companies who need to dispose of excess industrial equipment. AoteWell Automation has worked with a vast array of products including the .

1. Large Stock Holding: Thousands of products in stock ready for immediate shipping (over 100,000 items at all times).
2. Price Match: We constantly review our prices and always beat our competitors with our best prices guaranteed. We are happy to match any genuine offer.
3. Warranty: Our products are tested, approved and come with a warranty of up to 18 months.
4. Products Condition: Factory sealed new, re-furbished, obsolete products and service exchange.
5. Enquiries: Fast responses to enquiries.
6. Customer Service: Excellent customer service and after sales; we go the extra mile to ensure your complete satisfaction.
7. Fast Delivery: Domestic and worldwide, using reputable couriers (DHL, TNT, UPS, FedEx) and with the most competitive prices regardless of size and weight. Free delivery to some countries.
8. Secure and Variable Payments Methods: Wire Transfer, all major credit and debit cards, PayPal, Cheques and Western Union.
9. Buying from Us: When you buy from us it is in the knowledge that you are buying from an established company.
10. Loyal Customers: Many of our customers return to order from us again.
11. Staff Training: Our staff regularly attend training courses on the products we sell and repair.
12. Staff Commitment: With long-serving staff, you will find the same sales engineers every time, giving you the continuity and reassurance you require.